Serviced accommodation runs on a thousand small jobs done properly, every day. anpacken is a pick-and-choose PMS built by operators who do those jobs — the calendar, the guests, the cleans, the fixes, the money, the team. Every stay, in hand.
Packen wir's an. — let's get to it.
A cleaning company can run swept alone. A full operator runs the lot. Every product stands on its own, and they get sharper together — one register of units, one knowledge base, one truth.
Not mockups. These are the screens we run our own portfolio from, with guest names taken off. If something looks plain, that is on purpose — a screen you have to study is a screen that will be ignored at seven in the morning.
No such thing as difficult users — only difficult products. Every screen in anpacken is built to be obvious on first sight: what's happening, what needs you, what happens next.
Upload the management contract — anpacken reads it three times independently and drafts the commercial model itself. You review, approve, done. Buildings, people, house knowledge and SOPs follow a guided path, approved per building by a human.
Arrivals, departures, turnovers, open jobs, guest messages — one home screen tells you what today looks like. Each product handles its trade; haus keeps them all pointed at the same truth.
Statements price themselves from the contract, lock immutably when approved, and every line traces to a booking. Your clients get a portal in their brand. Backdated changes recompute to the penny.
Every system we tried did one part well and handed the rest to a spreadsheet. The calendar did not know about the cleans. The cleans did not know what they cost. Nobody could say what a stay was worth without three exports and an argument. anpacken holds as much of that stack in one place as one system honestly can — and the portfolio it had to survive first was ours. Our cleaners are paid through swept, our guests answered by greet, our statements locked by tally. When something is clumsy, we feel it before you could. Wir packen selbst an.
Nobody rips out a working PMS in a week, and we would not ask you to. anpacken reads from what you have today, so you can run both for a month and keep whichever wins.
Reservations, listings and guest threads sync across, so you can run anpacken next to the PMS you are already paying for while you make up your mind. Nothing has to be switched off on day one.
Every reservation carries the channel it genuinely came from — not whatever imported it. An Airbnb arrival links to that Airbnb reservation; a Booking.com one takes you to the extranet.
Jobs raised in anpacken appear as tasks in the project your team already works out of. It reads back the other way too: the company policies and house knowledge greet answers from are pulled from Asana, so the place your team already writes things down stays the place.
The alerts that need a human — a clean missed, a guest waiting too long, a statement that will not balance — land in the channel you choose. Nothing else does.
Your team signs in with the Google account they already have — no new password to issue, and nobody left with access after they leave. Drive and Sheets are not wired in yet.
For operators who would rather hold their own distribution: one calendar in haus, the OTAs pulling from it. Inventory, room and rate-plan mapping are written and tested against Channex; we have not pointed a live account at it yet, and yours would be the first.
Connected properly — OAuth, tokens held and refreshed, your ledger readable. Pushing tally's statement lines straight back into it is the piece still being finished. QuickBooks has not been started.
Revenue management pulling from your own occupancy. The connection is mapped and the rates screen is built for it; it is not live yet, and we will not pretend otherwise.
Key collection tied to the arrival, so a late check-in does not become a phone call at eleven at night. Same honesty: designed in, not finished.
If an integration you depend on is not on this list, ask on the call. We will tell you plainly whether it exists, whether it is being built, or whether we have not started — because finding that out six weeks after signing is how operators end up back on spreadsheets.
Pick the products, pay per unit — no seats, no modules you didn't ask for, no surprise invoice lines. We'll price your exact portfolio on the walkthrough.
Forty-five minutes, your buildings, your contracts. We'll show you the day-one experience and price it on the call. Packen wir's an?